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The BBC Proms with Minnesota Public Radio
Important Reservation Information

[Tour details]

Royal Albert Hall exterior with Proms banners
Royal Albert Hall exterior
with Proms banners
Passports are required for this tour at your expense. Certain countries require a minimum of 6 months passport validity from date of return home. You are strongly urged to contact the appropriate consulate for details.

Responsibilities
Neither Collette Travel Services, Inc., its affiliated entities and its and their employees, shareholders, officers, directors, successors, agents, and assigns (collectively "Collette"), own or operate any person or entity which is to or does provide goods or services for these trips. Because neither maintains any control over the personnel, equipment, or operations of these suppliers, Collette assumes no responsibility for and cannot be held liable for any personal injury, death, property damage or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or other employees or agents, (2) any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers, or (3) any wrongful, willful or negligent act or omission on the part of any other party not under the supervision and control of Collette. Additionally, responsibility is not accepted for losses or expenses due to sickness, lack of appropriate medical facilities or practitioners, weather, strikes, theft or other criminal acts, war, terrorism, computer problems, or other such causes. All services and accommodations are subject to the laws of the country in which they are provided. Collette reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of the tour. They reserve the right to withdraw any tour announced. Collette reserves the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the tour manager to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant. Neither does Collette accept liability for any carrier's cancellation penalty incurred by the purchase of a non-refundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the owner at all times. Participants may be photographed for the promotional purposes of Collette. Arbitration - I agree that any dispute concerning, relating, or referring to this contract, the brochure or any other literature concerning my trip, or the trip itself, shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in Rhode Island. Such proceedings will be governed by substantive Rhode Island law. Payment of the deposit to Collette constitutes acceptance of these terms and conditions.

Cancellation Penalties per signed custom agreement
May 26, 2004 - June 6, 2004: No cancellation fee or penalty.

June 7, 2004 - July 6, 2004: $100 per person cancellation fee/penalty.

July 7, 2004 or later: Cancellation fee/penalty shall be consistent with the cancellation policy for travelers as described in the tour brochure.

Cancellation Charges for this tour
Deposit becomes non-refundable at 90 days prior to departure for a group. 60-16 days prior to departure: cancellation fee of 20% of total price. 15-1 days prior to departure: cancellation fee of 40% of total price. Day of departure and after: 100% of total price. Cancellation protection is highly recommended and must be purchased no later than 90 days prior to departure. The Waiver Insurance does not cover any single supplement charges that arise from an individual's traveling companion electing to cancel for any reason prior to departure. All waivers are refundable outside 90 days. Air rates are subject to change until tour is paid in full. Cancellation charges also apply to reservations made for "pre" and "post" night accommodations. All other monies will be returned or credited to your credit card in approximately 14 days. Upon cancellation of transportation or travel services where you, the customer, are not at fault and have not canceled in violation of the terms and conditions above, you will be refunded 100%. Please see your sales agent for more information, or review our brochure for details.

Consumer Protection Plans
Collette Travel Service holds membership in the following highly reputable industry organizations: the United States Tour Operators Association and the American Society of Travel Agents. Each association operates a consumer protection plan to cover deposits made by travelers. Full details are available from the organizations or Collette Travel Service. Collette is pleased to give this additional protection to our clients. Our California Sellers of Travel registration number is 2006766-20. Our State of Washington Unified Business Number is 601220855.

 

 

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